10747: Administering System Center 2012 Configuration Manager

Length: 5 days | Audience: IT Professionals | Level: 200

This course describes how to configure and manage a System Center 2012 R2 Configuration Manager site and its associated site systems. The course focuses on day-to-day management tasks for System Center 2012 R2 Configuration Manager.

Module 1: Overview of System Center 2012 R2 Configuration Manager 

In this module, you will learn about the basic features of System Center 2012 R2 Configuration Manager, the various types of sites, and the site system roles that you can deploy. System Center 2012 R2 Configuration Manager takes advantage of a redesign of several features in previous versions of Configuration Manager. This module covers the enhancements and modifications made to the Configuration Manager console. You will explore the interface of the Configuration Manager console and learn how to navigate it to locate and use important features. Additionally, you will review the tools that are available for monitoring and troubleshooting Configuration Manager.

Lessons 

  • Introduction to System Center 2012 R2 Configuration Manager
  • Overview of the System Center 2012 R2 Configuration Manager Architecture
  • Managing Configuration Manager by Using Configuration Manager Administration Tools
  • Using Tools for Monitoring and Troubleshooting a Configuration Manager Site

Lab : Performing Administration Tasks by Using Configuration Manager Tools 

  • Exploring the Configuration Manager Console
  • Searching in the Configuration Manager Console
  • Using Windows PowerShell with Configuration Manager

Lab : Monitoring and Troubleshooting a Configuration Manager Site 

  • Managing Components by Using Configuration Manager Service Manager
  • Monitoring Site and Component Status
  • Reviewing Log Files by Using the Configuration Manager Trace Log Tool

 

Module 2: Discovering and Organizing Resources 

In this module, you will learn about boundaries and boundary groups that help create logical network locations that contain discovered computers based upon IP addresses or Active Directory sites. You can use these boundary configurations for client site assignment and for helping clients find content from associated site systems. You also will learn about the discovery processes that you can use to identify computers, users, and the network infrastructure within your network environment. You then will learn about collections that support logical groupings of resources. You use these groupings for management tasks such as targeting software updates, managing applications, or deploying compliance settings to resources.

Lessons 

  • Configuring Boundaries and Boundary Groups
  • Configuring Resource Discovery
  • Configuring User and Device Collections
  • Configuring Role-Based Administration

Lab : Configuring Boundaries and Resource Discovery

  • Configuring Boundaries and Boundary Groups
  • Configuring Active Directory Discovery Methods

Lab : Configuring User and Device Collections 

  • Creating Device Collections
  • Creating a User Collection
  • Configuring a Maintenance Window

Lab : Configuring Role-Based Administration 

  • Configuring a New Scope for Toronto Administrators
  • Configuring a New Administrative User

 

Module 3: Managing the Configuration Manager Client Agent 

This module explains the supported operating systems and devices, the software requirements, and the different methods for installing the client software. After installing the client software, you can configure the client settings to perform routine management tasks. This module describes some of the default and custom client settings that you can configure. The module also describes how to monitor the operations and client health of the Configuration Manager client agent software by using alerts and the client health evaluator.

Lessons 

  • Overview of the Configuration Manager Client Agent
  • Deploying Configuration Manager Client Agents
  • Managing Client Settings in Configuration Manager
  • Configuring and Monitoring Client Status

Lab : Deploying the Configuration Manager Client Agent 

  • Preparing the Site for Client Installation
  • Deploying the Configuration Manager Client Agent by Using Client Push Installation

Lab : Managing Client Settings

  • Configuring Client Settings

Lab : Configuring and Monitoring Client Status 

  • Configuring and Monitoring Client Communication and Health Status

 

Module 4: Managing Inventory and Software Metering 

This module covers collecting hardware and software details to provide a foundation that you can use with many other advanced features, such as application deployment.

Lessons 

  • Overview of Inventory Collection
  • Configuring Hardware Inventory
  • Configuring Software Inventory
  • Managing Inventory Collection
  • Configuring Asset Intelligence
  • Configuring Software Metering

Lab : Configuring and Managing Inventory Collection 

  • Configuring Hardware Inventory
  • Configuring Software Inventory

Lab : Configuring and Managing Asset Intelligence 

  • Preparing the Site for Asset Intelligence
  • Configuring Asset Intelligence
  • Customizing Asset Intelligence
  • Viewing Asset Intelligence Reports

Lab : Configuring Software Metering 

  • Configuring Software Metering

 

Module 5: Querying and Reporting Data 

This module describes queries and the methods to create and run them. Additionally, you may want to run reports about your environment. To be able to run Configuration Manager reports, you have to install a reporting services point, which this module details.

Lessons 

  • Introduction to Queries
  • Managing Queries
  • Configuring SQL Server Reporting Services

Lab : Creating and Running Queries 

  • Creating Data Queries
  • Creating Subselect Queries
  • Creating Status Message Queries

Lab : Configuring Reporting 

  • Configuring a Reporting Services Point

 

Module 6: Managing Software Distribution and Deployment by Using Packages and Programs 

This module is the first of many that focus on software deployment. This module describes how to manage software by using packages and programs, while subsequent modules cover the application-management model.

Lessons 

  • Configuring Software Deployment
  • Configuring Packages and Programs
  • Distributing Content to Distribution Points
  • Deploying Programs to Configuration Manager Clients

Lab : Managing Software Deployment by Using Packages and Programs 

  • Preparing the Infrastructure for Software Deployment
  • Creating a Package and Configuring Programs
  • Distributing Content to a Distribution Point
  • Deploying a Program to Configuration Manager Clients

 

Module 7: Creating and Deploying Applications 

In this module, you will learn about the application model and the basics for creating, deploying, and managing applications with Configuration Manager. You will also learn how to use Configuration Manager Software Center and Configuration Manager Application Catalog to install available applications.

Lessons 

  • Overview of Application Management
  • Creating Applications
  • Deploying Applications
  • Managing Applications

Lab : Creating and Deploying Applications 

  • Installing and Configuring the Application Catalog Roles
  • Creating Applications that Use Requirements
  • Deploying Applications

Lab : Managing Application Supersedence and Removal 

  • Configuring Application Supersedence and Removal
  • Uninstalling the Excel Viewer Application

Module 8: Deploying Additional Application Types 
In this module, you will learn about managing deployments on unconventional applications. This module describes how to install Windows Store apps and virtualized applications.

Lessons   

  • Deploying Windows Store Apps by Using System Center 2012 R2 Configuration Manager
  • Deploying Virtual Applications by Using System Center 2012 R2 Configuration Manager

Lab : Deploying Windows Store Apps by Using System Center 2012 R2 Configuration Manager   

  • Configuring Support for Sideloading Windows Store Apps
  • Configure a Windows Store App
  • Deploying Windows Store Apps to Users

Lab : Deploying Virtual Applications by Using System Center 2012 R2 Configuration Manager   

  • Configuring Support for App-V
  • Creating and Deploying Virtual Applications

 

Module 9: Deploying and Managing Software Updates

This module covers using the software updates feature in Configuration Manager so you can implement an end-to-end process for managing the complex task of identifying, deploying, and monitoring software updates to your Configuration Manager clients.

Lessons   

  • Overview of the Software Updates Feature
  • Preparing a Configuration Manager Site for Software Updates
  • Managing Software Updates
  • Configuring Automatic Deployment Rules
  • Monitoring and Troubleshooting Software Updates

Lab : Configuring the Site for Software Updates   

  • Configuring and Synchronizing the Software Update Point

Lab : Deploying and Managing Software Updates   

  • Determining Software Update Compliance
  • Deploying Software Updates to Clients
  • Configuring Automatic Deployment Rules

 

Module 10: Implementing Endpoint Protection by Using System Center 2012 R2 Configuration Manager

System Center 2012 R2 Configuration Manager provides a number of security-related features that you can use to help protect client computers from malware threats and configure specific Windows Firewall settings for clients. Based on System Center 2012 Endpoint Protection functionality, Endpoint Protection in Configuration Manager 2012 supports the deployment, management, and monitoring of antimalware policies and Windows Firewall settings on client computers.

Lessons 

  • Overview of Endpoint Protection in Configuration Manager
  • Configuring and Monitoring Endpoint Protection Policies

Lab : Implementing Endpoint Protection   

  • Configuring the Endpoint Protection Point and Client Settings
  • Configuring and Deploying Endpoint Protection Policies
  • Monitoring Endpoint Protection

 

Module 11: Managing Operating Systems Deployment

You can use the operating system deployment feature in System Center 2012 R2 Configuration Manager to create hard drive images that you can deploy to unmanaged computers and those that Configure Manager manages. There are several scenarios in which you can deploy operating systems by using Configuration Manager, including when you are working with new systems or when you are upgrading existing ones. Operating system deployment uses both Configuration Manager and Windows components to manage and deliver operating system images. You can configure settings on a reference computer prior to capturing an image of its hard drive or by using task sequences that Configuration Manager creates after you deploy the image to a target system.

Lessons   

  • Overview of Operating System Deployment
  • Preparing a Site for Operating System Deployment
  • Building and Capturing a Reference Operating System Image
  • Deploying an Operating System

Lab : Preparing the Environment for Operating System Deployment   

  • Managing the Site System Roles Used to Support Operating System Deployment
  • Managing Packages to Support Operating System Deployment

Lab : Building and Capturing a Reference Image  

  • Creating a Build and Capture Task Sequence
  • Capturing the Reference Computer

Lab : Performing an In-Place Upgrade   

  • Creating a Task Sequence to Deploy an Image
  • Deploying an Image

 

Module 12: Managing Compliance Settings and Profiles

One of the more difficult tasks that information technology (IT) administrators face is to ensure that all the systems in their organization use, and retain, an optimal configuration at all times. IT administrators and team members must have confidence that the systems’ configurations are correct, regardless of whether they are monitoring changes to servers or documenting compliance requirements. The compliance settings feature can play a key role in documenting existing configurations, in quickly discovering systems that have undesired configuration changes, and in automatically remediating some undesired configurations. This module will detail the compliance settings feature, and how you can use it to manage your systems.

Lessons   

  • Overview of Compliance Settings
  • Configuring Compliance Settings
  • Viewing Compliance Results

Lab : Managing Compliance Settings   

  • Managing Configuration Items and Baselines
  • Viewing Compliance Settings Reports
  • Configuring Remediation in Compliance Settings
  • Using Compliance Information to Create Collections

 

Module 13: Mobile Device Management Using System Center 2012 R2 Configuration Manager

Increasingly, users are using mobile devices not only to retrieve their email messages and synchronize calendar appointments, but also to work on files and documents outside of the office. Additionally, more and more users are utilizing important line-of-business (LOB) applications that enable them to be productive whenever and wherever work calls. These users often use mobile devices for tasks that they might previously have performed only on desktop computers. Therefore, many organizations are considering the management of mobile devices in ways that they previously reserved for desktop computers. In this module, you will learn about performing mobile device management by using the Microsoft Exchange Server connector for Microsoft System Center 2012 R2 Configuration Manager. You will also learn how you can integrate Windows Intune with Configuration Manager for mobile device management.

Lessons   

  • Overview of Mobile Device Management
  • Managing Mobile Devices by Using the Windows Intune Connector
  • Deploying Applications to Mobile Devices

Lab : Managing Mobile Devices Enrolled By Windows Intune   

  • Preparing Windows Intune and Understanding the Configuration Manager Prerequisites
  • Integrating Configuration Manager with Windows Intune
  • Enrolling a Stand-Alone Windows 8.1 Device

 

Module 14: Configuring Wake On LAN, Power Management and Remote Control

Managing client computers remotely is an integral part of managing a network efficiently and is a key feature in System Center 2012 R2 Configuration Manager. Typically, it is not feasible, logistically or financially, to travel to a client workstation to perform minor repairs or assist with software issues. Additionally, you may not always want to have computers running before you deploy software applications or updates. To help reduce energy costs and environmental impact, you may want to monitor and implement corporate-wide power management policies that you can use to control the state of client computers. There also may be situations in which you need to reconfigure BIOS settings on remote computers, or turn on or off remote computers. System Center 2012 R2 Configuration Manager supports various types of remote-management tasks by using Wake On LAN, power-management policies, Remote Control, and out of band management features.

Lessons  

  • Configuring Wake On LAN
  • Overview of Out of Band Management
  • Configuring Power Management Settings
  • Configuring Remote Control

Lab : Configuring Power Management Settings  

  • Applying a Power Management Plan

Lab : Configuring Remote Control

  • Configuring the Remote Tools Client Settings and Permissions
  • Managing Desktops by Using Remote Control

Before attending this course, students must have System administrator–level working knowledge of:

  • Installation, configuration, and troubleshooting for Windows-based personal computers.
  • Windows client management including endpoint security fundamentals.
  • Networking fundamentals, including TCP/IP and Domain Name System (DNS).
  • Windows Server administration concepts including Active Directory and group policy principles and management.
  • Basic concepts of Public Key Infrastructure (PKI) security.
  • Familiarity with Windows Intune
  • Desired: Basic understanding of Windows Server roles and services
  • Desired: Basic understanding of Microsoft SQL Server Reporting Services.

Students who attend this training can meet the prerequisites by attending the following courses, or by obtaining equivalent knowledge and skills:

  • Course 6292: Configuring Windows 7
  • Course 20687: Configuring Windows 8
  • Course 6419: Configuring, Managing and Maintaining Windows Server 2008-Based Servers
  • Course 20411: Administering Windows Server 2012