20347: Enabling and Managing Office 365
This is a 5-day Instructor Led Training (ILT) course that targets the needs of IT professionals who take part in evaluating, planning, deploying, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to set up an Office 365 tenant, including federation with existing user identities, and skills required to sustain an Office 365 tenant and users. This course maps to the following two certification exams: 70-346 and 70-347.
This course will provide experienced IT professionals with the training that they need to plan, configure, and manage an Office 365 environment. Students who attend this course are expected to have a fairly broad understanding of several on-premises technologies such as Domain Name System (DNS) and AD DS, and a general understanding of Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server.
This course also is intended as preparation material for IT professionals who are looking to take the exams 70-346: Managing Office 365 Identities and Requirements and 70-347: Enabling Office 365 Services to obtain the MCSA: Office 365 certification.
Module 1: Planning and provisioning Microsoft Office 365
This module reviews the features of Office 365 and identifies recent improvements to the service. Also it describes how to configure an Office 365 tenant and plan for a pilot deployment.
- Overview of Office 365
- Provisioning an Office 365 tenant
- Planning a pilot deployment
Module 2: Managing Microsoft Office 365 users and groups
This module describes how to manage Office 365 users, groups, and licenses, and configure administrative access by using the Office 365 console and the Windows PowerShell command-line interface.
- Managing user accounts and licenses
- Managing passwords and authentication
- Managing security groups in Office 365
- Managing Office 365 users and groups with Windows PowerShell
- Configuring administrative access
Module 3: Configuring client connectivity to Microsoft Office 365
This module describes the different types of client software that you can use to connect to Office 365, and the infrastructure requirements that the clients need to meet to connect to Office 365. Also this teaches you how to configure different types of Office 365 clients.
- Planning for Office 365 clients
- Planning connectivity for Office 365 clients
- Configuring connectivity for Office 365 clients
Module 4: Planning and configuring directory synchronization
This module describes how to plan and configure directory synchronization between Azure AD and on-premises AD DS.
- Planning and preparing for directory synchronization
- Implementing directory synchronization by using Azure AD Connect
- Managing Office 365 identities with directory synchronization
Module 5: Planning and deploying Office 2016 ProPlus
This module covers the planning process, how to make Microsoft Office 365 ProPlus directly available to end users, and how to deploy it as a managed package. Finally, this module covers how to set up Office telemetry so that administrators can keep track of how users are interacting with Microsoft Office.
- Overview of Office 365 ProPlus
- Planning and managing user-driven Office 365 ProPlus deployments
- Planning and managing centralized deployments of Office 365 ProPlus
- Office telemetry and reporting
Module 6: Planning and managing Exchange Online recipients and permissions
This module describes Exchange Online and explains how to create and manage recipient objects and how to manage and delegate Exchange security.
- Overview of Exchange Online
- Managing Exchange Online recipients
- Planning and configuring Exchange Online permissions
Module 7: Planning and configuring Microsoft Exchange Online services
This module describes how to plan and configure Exchange Online services. It also explains how to plan and configure anti-malware and anti-spam settings in Office 365.
- Planning and configuring email flow in Office 365
- Planning and configuring email protection in Office 365
- Planning and configuring client access policies
- Migrating to Exchange Online
Module 8: Planning and deploying Skype for Business Online
This module describes how to plan and implement the Skype for Business Online deployment. Also it describes how to plan voice integration with Skype for Business Online.
- Planning and configuring Skype for Business Online service settings
- Configuring Skype for Business Online users and client connectivity
- Planning voice integration with Skype for Business Online
Module 9: Planning and configuring SharePoint Online
This module describes the administrative features available within SharePoint Online and the most common configuration tasks for any administrator who starts using SharePoint Online. Also it describes the concept of site collections and the different sharing options within SharePoint Online. A brief overview of additional portals, such as the video portal, are also provided.
- Configuring SharePoint Online services
- Planning and configuring SharePoint site collections
- Planning and configuring external user sharing
Module 10: Planning and configuring an Office 365 collaboration solution
This module describes how to plan and implement a SharePoint collaboration solution, and how to enable Yammer Enterprise services within Office 365 and OneDrive for Business, and Office 365 groups.
- Planning and managing Yammer Enterprise
- Planning and configuring OneDrive for Business
- Configuring Office 365 groups
Module 11: Planning and configuring rights management and compliance
This module describes the compliance features in Office 365 and explains how to manage them. Also it describes how to plan and configure Microsoft Azure Rights Management (Azure RMS). Additionally, it discusses the security features in Office 365.
- Overview of the compliance features in Office 365
- Planning and configuring Azure Rights Management in Office 365
- Managing the compliance features in Office 365
Module 12: Monitoring and troubleshooting Microsoft Office 365
This module describes how to monitor and review Office 365 services, and troubleshoot Office 365 issues.
- Troubleshooting Office 365
- Monitoring Office 365 service health
Module 13: Planning and configuring identity federation
This module describes how to plan and implement identity federation between on-premises AD DS and Azure AD.
- Understanding identity federation
- Planning an AD FS deployment
- Deploy AD FS for identity federation with Office 365
- Planning and implementing hybrid solutions (Optional)
In addition to their professional experience, students who attend this training should already have the following technical knowledge:
- A minimum of two years of experience administering the Windows Server operating system, including Windows Server 2012 or Windows Server 2012 R2.
- A minimum of one year of experience working with AD DS. A minimum of one year of experience working with name resolution, including DNS.
- Experience working with certificates, including public key infrastructure (PKI) certificates.
- Experience working with Windows PowerShell. Experience working with Exchange Server 2013 or later, Lync Server 2013 or Skype for Business Server 2015, and SharePoint Server 2013 or later is beneficial but not required.