CBP Computer Technology Specialist

Length: 4 day(s) | Audience: Anyone | Level: 200

The CBP Computer Technology Specialist Certification provides the business professional with working knowledge of the essential computer technology concepts required to survive in today’s technological workplace. Computer technology is now fully integrated into most aspects of living and business, and, as such, the business professional must possess core knowledge of computing to excel. Almost every job has a core set of technology and business components that requires the professional to develop both information technology and business skills.

The CBP Computer Technology Specialist Certification covers a wide range of computer technologies such as computer architecture, software applications, networking, Internet technologies, electronic commerce, computer health and safety, computer security and law.

Module 1: Introduction to Business Management

  • What is Management?
  • What’s the Role of Management?
  • Styles of Management
  • The Business Environment
  • Laws Affecting the Business
  • Environment

Module 2: Business Skills for Managing

  • Leadership vs. Management
  • Effective Decision Making
  • Business Communication
  • Communication and Vision
  • Strategies for Team Building
  • Business Plan Development
  • Time Management

Module 3: Organize and Prioritize

  • How to Organize Paper and Computer Files
  • How to Prioritize Tasks
  • Other Forms of Organization

Module 4: Delegation without Micromanagement

  • Trusting Employees
  • Successfully Delegating Tasks
  • Monitoring for Delegation

Module 5: Technology Management

  • Technology and Management
  • Computer Software
  • Applications Enhance the Manager’s Capability
  • Computers and Functionality
  • Technological Opportunities

Module 6: Marketing Management

  • What is Marketing Management?
  • Why Do You Need a Marketing Strategy?
  • Creating a Marketing Plan
  • Marketing Measurement and Control Systems

Module 7: Operations Management

  • Process Improvement
  • Measures and Controls for Quality
  • Types of Control Measures
  • Financial Control Measures

Module 8: Financial Management

  • The Importance of Budgets
  • Identifying Budget Categories
  • Accounting Terms You Should Know
  • Determining Assets
  • Liabilities
  • What is Equity?
  • Reading a Financial Statement
  • Double-Entry Accounting

Module 9: Human Resources Management

  • Human Resource Management
  • What to Look for in a Job Candidate?
  • Motivating Employees to Perform Well
  • When is Punishment Appropriate?
  • Terminating Employees
  • Ethics in Management

Module 10: Risk Management

  • Types of Risk Management
  • Steps of the Risk Management Process
  • Risk Assessment
  • Development of a Risk Management Plan
  • Plan Review and Adjustment

This course requires that students meet the following prerequisites:

  • The candidate must have a commitment to the pursuit of excellence.
  • The candidate must have completed a high school or secondary school diploma or similar educational standards.
  • No prior computer experience is required.