CompTIA A+ Certification 220-901/902

Length: 10 days | Audience: IT Professionals | Level: 100

In order to receive CompTIA A+ certification a candidate must pass two exams.

CompTIA A+ 220-901 covers PC hardware and peripherals, mobile device hardware, networking and troubleshooting hardware and network connectivity issues.

CompTIA A+ 220-902 covers installing and configuring operating systems including Windows, iOS, Android, Apple OS X and Linux. It also addresses security, the fundamentals of cloud computing and operational procedures.

Module 1: PC Hardware

  • Configure and apply BIOS settings.
  • Motherboard components, their purposes, and properties
  • Compare and contrast RAM types and features
  • Install and configure expansion cards
  • Install and configure storage devices and use appropriate media
  • Install an appropriate power supply
  • evaluate types and features of display devices

Module 2: Networking

  • Identify types of network cables and connectors
  • Categorize characteristics of connectors and cabling
  • properties and characteristics of TCP/IP
  • common TCP and UDP ports, protocols, and their purpose
  • Compare and contrast wireless networking standards and encryption types
  • Install, configure, and deploy a SOHO wireless/wired router using appropriate settings
  • Compare and contrast Internet connection types and features
  • Identify various types of networks
  • contrast network devices, their functions, and features

 Module 3: Laptops

  • Install and configure laptop hardware and components
  • Compare and contrast the components within the display of a laptop
  • Compare and contrast laptop features

Module 4: Printers

  • Various printer types and summarize the associated imaging process
  • install, and configure printers
  • perform printer maintenance

Module 5: Operational Procedures

  • Using appropriate safety procedures
  • environmental impacts and the purpose of environmental controls
  • demonstrate proper communication and professionalism
  • fundamentals of dealing with prohibited content/activity

Module 6: Operating Systems

  • Compare and contrast the features and requirements of various Microsoft Operating Systems
  • Install, and configure the operating system using the most appropriate method
  • Using appropriate command line tools
  • Using appropriate operating system features and tools
  • Using Control Panel utilities
  • Setup and configure Windows networking on a client/desktop
  • Perform preventive maintenance procedures using appropriate tools
  • Differences among basic OS security settings
  • Basics of client-side virtualization

Module 7: Security

  • Applying and use common prevention methods
  • Compare and contrast common security threats
  • Implementing security best practices to secure a workstation
  • Using the appropriate data destruction/disposal method
  • Secure a SOHO wireless network
  • Secure a SOHO wired network

Module 8: Mobile Devices

  • Explaining the basic features of mobile operating systems
  • Establishing basic network connectivity and configure email
  • Comparing and contrasting methods for securing mobile devices
  • Comparing and contrasting hardware differences in regards to tablets and laptops
  • Execute and configure mobile device synchronization

 Module 9: Troubleshooting

  • Explaining the troubleshooting theory
  • Troubleshoot common problems related to motherboards, RAM, CPU and power with appropriate tools
  • troubleshoot hard drives and RAID arrays with appropriate tools
  • troubleshoot common video and display issues
  • troubleshoot wired and wireless networks with appropriate tools
  • troubleshoot operating system problems with appropriate tools
  • troubleshoot common security issues with appropriate tools and best practices
  • troubleshoot, and repair common laptop issues while adhering to the appropriate procedures

It is recommended that students have the following skills and knowledge before starting this course:

  • Use a keyboard and mouse
  • Recognise the main components of a PC and different data media such as USB drives and DVD
  • Start the computer and navigate the desktop
  • Use Windows Explorer to create directories and subdirectories and manage files
  • Use Internet Explorer to view websites