Microsoft Outlook 2016: Level 2

Length: 1 day(s) | Audience: Information Worker | Level: 2

Every day, millions of email messages are exchanged among people within and between organizations. Email has a ubiquitous presence in the lives of many, and it’s likely that email technologies will continue to evolve with the changing needs of workplaces. After all, email communication has not been replaced, or its growth slowed, as many predicted with the rise of social media and the widespread adoption of mobile technologies.

Many organizations have implemented mail management systems that combine the back-end power of Microsoft® Exchange Server and the front-end intuitive user interface of Microsoft® Office Outlook® 2016

Module 1: Modifying Messages and Setting Global Options

  • Insert Advanced Characters and Objects
  • Modify Message Settings and Options
  • Configure Global Outlook Options
  • Customize the Outlook Interface

Module 2: Organizing, Searching, and Managing Messages

  • Group and Sort Messages
  • Filter and Manage Messages
  • Search Outlook Items

Module 3: Managing Your Mailbox

  • Use the Junk E-Mail Filter to Manage Messages
  • Manage Your Mailbox

Module 4: Automating Message Management

  • Use Automatic Replies
  • Use the Rules Wizard to Organize Messages
  • Create and Use Quick Steps

Module 5: Working with Calendar Settings

  • Set Advanced Calendar Options
  • Create and Manage Additional Calendars
  • Manage Meeting Responses

Module 6: Managing Contacts

  • Import and Export Contacts
  • Use Electronic Business Cards
  • Forward Contacts

Module 7: Managing Activities by Using Tasks

  • Assign and Manage Tasks

Module 8: Sharing Workspaces with Others

  • Delegate Access to Outlook Folders
  • Share Your Calendar
  • Share Your Contacts

Module 9: Managing Outlook Data Files

  • Use Archiving to Manage Mailbox Size
  • Back Up Outlook Items
  • Change Data File Settings

To ensure your success in this course, you should have end-user skills with any current version of Windows, including being able to open and close applications, navigate basic file structures, and manage files and folders. Additionally, it will benefit you to have basic Outlook skills. You can obtain these skills and knowledge by taking the following course:

  • Microsoft® Office Outlook® 2016: Level 1