BUSINESS SKILLS | Think360 Discover more below

Think360 delivers internationally recognised Project Management, Business Analysis and IT Service Management training to help businesses improve their governance, risk and change management, compliance and improve the skills of their workforce.

Business Communication

Level: 100

ABOUT THIS COURSE – The Business Communication Certification equips the business professional with the best communication practices and develops business communication as a discipline. The Business Communication Certification module explores the study of the process of communication in the business environment, allowing us to understand how to make better choices in our day-to-day communication

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Customer Service

Level: 100

ABOUT THIS COURSE – You will explore the background and techniques of customer interactions. This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits.
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Effective Presentation

Level: 100

ABOUT THIS COURSE – Without a dynamic and coherent presentation, even stellar ideas can fail to convince your audience. In this course, you will learn active listening skills to facilitate the exchange of ideas in meetings and presentations. You will also organize your ideas to create coherent and convincing oral presentations, while also utilizing available visual aids and using public-speaking techniques to strengthen your delivery. You will also prepare strategies for business meetings and learn to conduct meetings efficiently.
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Telephone Skills

Level: 100

ABOUT THIS COURSE – Your company’s reputation is on the line–literally. Make proper exceptional phone skills a standard throughout your organization with this practical guide. This self-paced book walks through how to adopt a professional, friendly tone from the initial greeting to the final good-bye–and how to handle whatever arises in between.
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Time Management

Level: 100

ABOUT THIS COURSE – The 50-Minute Manager Series was designed to cover critical business and professional development topics in the shortest time possible. Our easy-to-read, easy-to-understand format can be used for self-study or classroom training, or even office training. With a wealth of hands-on exercises, the 50-Minute books keep you engaged and help you retain critical skills. It doesn’t matter if you use a paper notebook or the fanciest smartphone, mastering your use of time will help you achieve more and worry less. Everyone has the power to take control of their time. Learn the basic principles of time management and discover the personal style that works best for you in this self-paced book.
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CBP Professional

The CBP Professional credential is for professionals who desire to possess the foundation business skills required to support and lead today’s organizations. These foundations skills are required by major institutions and organizations as a measure of competency.
Candidates are required to pass one of the CBP Professional exams to be accredited with the CBP Professional designation.

Business Communication

Level: 100

ABOUT THIS COURSE – The CBP Business Communication Certification equips the business professional with the best communication practices and develops business communication as a discipline. The CBP Business Communication Certification module explores the study of the process of communication in the business environment, allowing us to understand how to make better choices in our day-to-day communication.

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CBP Leadership

Level: 100

ABOUT THIS COURSE – This module will introduce you to the requirements of leaders and assist you in developing the skills and characteristics needed for effective leadership. The leadership module covers all of the essentials of today’s leaders. This is a hands-on and interactive module that uses real life scenarios to develop practical leadership skills.

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CBP Sales

Level: 100

ABOUT THIS COURSE – This module lays the foundation for professional selling by developing the selling process using effective sales methodologies. You will learn the skills and the tactics of the leading sales professionals and take part in an interactive scenario to master those skills. The CBP sales module covers all the major sales stages and teaches the best practices in the sales industry.

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CBP Customer Service

Level: 100

ABOUT THIS COURSE – The CBP Customer Service Certification provides the foundation for the quality customer service and focuses on building life-long customer relationships by effective customer care strategies. Additionally, this module uses various hands-on and interactive scenarios to develop the foundation customer care skills needed to provide excellence in service.

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CBP Business Etiquette

Level: 100

ABOUT THIS COURSE – The CBP Business Etiquette and Professionalism Certification develops the concept of business etiquette and the proper etiquette practices for different business scenarios. You will learn the etiquette requirements for meeting, entertaining, telephone and business interaction scenarios.

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CBP Master Executive

The CBP Master Executive program is for candidates who wish to specialize and gain mastery in specific business skills segments such as Sales & Marketing, Project Management, Business Management and Technology. The CBP:ME is a business executive who possesses core business skills and has achieved mastery in a specific business field.

CBP Project Management

Level: 200

ABOUT THIS COURSE – The CBP Project Management certification equips the business professional with leading methodologies and practices in the project management field. Project Management is a requirement for professionals in many fields with many employers now identifying project management Skills as vital for corporate success.

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CBP Marketing

Level: 200

ABOUT THIS COURSE – The CBP Marketing course is geared towards persons interested in pursuing a career in marketing or improving their marketing skills. The course provides the essential information and skills required by professionals who have to make marketing decisions that are important to the direction and performance of an organization or business. If a practical approach to marketing in any environment is what you need, then this is the course for you.

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CBP Business Management

Level: 200

ABOUT THIS COURSE – The CBP Business Management training and certification program is geared towards persons interested in pursuing a career in management or improving their management skills. The course provides the essential information and skills required by professionals who have to make decisions that are important to the direction and performance of an organization or business. If a practical approach to managing in any environment is what you need, then this course is for you.

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CBP Computer Technology Specialist

Level: 200

ABOUT THIS COURSE – The CBP Computer Technology Specialist Certification provides the business professional with working knowledge of the essential computer technology concepts required to survive in today’s technological workplace. Computer technology is now fully integrated into most aspects of living and business, and, as such, the business professional must possess core knowledge of computing to excel. Almost every job has a core set of technology and business components that requires the professional to develop both information technology and business skills.

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